If you have a question that you feel might be of general interest, please submit it via e-mail to email@example.com
If I have an emergency, what do I do?
First and foremost Call 911; then call Security (530) 432-1166 or (530) 432-2258.
In the event of an emergency in the community (i.e., threat of fire) the Nevada County Sheriff Department will contact potentially effected Members via a reverse 911 phone call to all residents with a ‘land line’ or registered mobile phone number. Please visit http://www.mynevadacounty.comfor more information.
Every resident should also register with CODE RED for emergency updates.
For more information about how to be prepared for a fire emergency please see the Be Fire Wise section of the website.
What are the LWA Speed Rule and Enforcement Process?
The speed limit everywhere in the community is 25 MPH. This is a legally binding limit and if the CHP caught you speeding you could receive a formal court citation. Security operates under the Association Rules (Security Rule R-10.30.40) and enforces the speed limit as a Rule violation. Many of us refer to security enforcement as “citations” but they are not court actions, they are in house Rule violations. We use modern radar units that are fully certified and calibrated daily. Our patrol officers are trained in all parts of the enforcement process and we have very high confidence in the accuracy of our work. If a person is contacted by Security for speeding, they will not receive a “ticket” at that time. Instead the officer will write a report that is first reviewed and then forwarded to the Association Administration Office. A notice is then sent out by mail notifying the person of the violation. If the driver is a guest, the sponsoring resident also gets a notice, and if the resident is a tenant then the landlord also gets a notice. The notice allows the paying of a fine or an appearance before the Board of Director’s Executive Session Violations Hearing to protest the action. The fines are based on the speed and whether it is a first or additional offense. For a first offense the fine is a base fine of $25 plus an additional $5 for every mile per hour over 25 MPH. A violation for 35 MPH in the 25 MPH zone would be $75.00. A fine for 45 MPH would be $125.00. Second and third offenses go up dramatically.
What does the Association do about Mountain Lions, Bears or other wildlife within the community?
Since Lake Wildwood is located in the Sierra Foothills the community sees a fair share of mountain lions and bears since deer and turkeys also live in the community. We communicate with Nevada County Animal Control and/or the California Department of Fish and Wildlife when there are sightings but we cannot legally take action to remove or destroy any animals. Sightings of mountain lions and bears are posted at the Security Gates and on our Member’s website.
Can we shoot these deer or turkeys?
No. Residents are not allowed to shoot animals within the Association.
Can we feed the deer?
Feeding deer and other wild animals is unlawful, as well as unsafe. The Department of Fish & Wildlife Manual, Rule 251.3 Section 350, states that it is illegal to feed game mammals. Deer are food for the mountain lions. By feeding deer, people are attracting mountain lions into their own yard and creating an unsafe environment as well as an unhealthy situation for the deer.er.
Where do I go for a security access card?
Security access photo ID cards are available in Member Services at The Oaks Clubhouse.
Normal business hours are Monday through Friday, 9 a.m. to 5 p.m. We are closed for lunch from 12-1 p.m. We are not open on weekends. Access cards can be obtained in Member Services Monday through Friday from 1-5 p.m.
What are the Administration/Security Access Office hours? Is Administration open on the weekends?
Normal business hours are Monday through Friday, 9 a.m. to 5 p.m. We are closed for lunch from 12-1 p.m. We are not open on weekends. Access cards can be obtained in Administration Monday through Friday from 1-5 p.m.
Do all visitors need to be called in to Security?
Yes, with the exception of emergency personnel and the Utility Companies (i.e., PG&E, AT&T, Comcast, UPS, FedEx, etc.)
What is the procedure for obtaining guest passes?
Guest passes can be obtained at Member Services for an annual fee. Each lot is allowed a total of two (2) guest/non-resident family access passes. The Primary Lot Owner must authorize issue of the Guest Key Card(s) either in person or in writing and pay an annual fee (see Fee Schedule). The Key Card(s) are good for one year with the paid annual fee. They are cancelled when the property owner moves out. The Guest must be present to be photographed and will be asked to provide their current driver’s license.
How do I call guests in the gate?
The easily way to call your "call" your guests into the community is to use the convent security access website GateAccess.net. You can also call the gate at (530) 432-1166 or (530) 432-2258, give them your Security ID# and the first and last name of the guest you wish to call in. You may call a guest in over the phone for a maximum of three (3) days. You may have a guest come in for a maximum of 14 days by stopping at the either gate and personally giving the guard your guest’s name.
What is the procedure for obtaining Contractor or Realtor access passes?
Access Passes may be obtained at the Member Services. The applicant must provide either a contractor’s license, FBS, or proof of a business bank account and pay the annual fee. Realtor's must provide their Broker or Real Estate license number and provide current driver’s license and pay the annual fee. Renewals may be done by mail. New passes must be done in person in order to be photographed. These cards renew on an annual basis and the fees are subject to increase. If the card is not renewed by the December 31 each year, the card will be inactivated. There is no fee proration on the Annual Business Card.
What is the procedure when a Realtor wants to hold an Open House in Lake Wildwood?
The property owner must provide the gates with a list of any anticipated visitors. In the case of an Open House, when you advertise it make sure to let interested parties know that they must contact you prior to arriving in order to be allowed entry.
Check with EMO about signage and guidelines.
What is the procedure for bringing a power boat into Lake Wildwood?
All boats must enter through the North Gate for inspection for Quagga Mussels and cleared for safety issues. A required quarantine period maybe be required of all boats exiting LWA. Owners need to stop at either gate and “check out” which will determine what criterion is required upon their return (i.e., banding, quarantine, etc.). See the Boats and Storage FAQs for more information.
What happens when you are pulled over for a traffic violation?
Security will ask you to identify yourself. Depending on the nature of the observed behavior, and after the report is reviewed by the Security Director, you may receive a Notice of Violation in the mail characterizing the infraction. The mailed Violation letter will clearly illustrate whether it is a warning or a citation. Consideration to other infractions having occurred in the previous 2-year period will also be applied, if any.
What are the rules regarding loose dogs?
Dogs and similar pets shall be leashed at all time unless on the proper of the Owner in which case they shall be confined within the residence or within and outside fenced area. If a dog that is running loose is picked up by Security, the Owner will receive a violation and a fine. If a dog needs to be taken to an Animal Shelter, the Owner will receive an additional fine for this service.
Is there a procedure for allowing entry to long term caregivers?
A resident may come to the Member Services to fill out a Medical Service Access Agreement Form which allows medical caregivers unlimited access. The access will continue until the resident informs Member Services to change it.
Where can I park my RV? I have some friends coming in for the weekend, where can they park their RV, and, for how long?
RVs can be parked in driveways for up to 72 hours. If other arrangements are needed please call Member Services (530) 432-1152.
You may request special permission either from the General Manager to park for a limited time in a designated area (i.e., back of Clubhouse Parking Lot, North Gate Tennis/Pickleball Lot if not in use.) If you desire to store your vehicle long-term, spaces may be available at the Campground storage area. Please check with Member Services.
What if a resident needs to park a large vehicle (i.e., Motor home, moving van) off site of their property?
You may request special permission either from the General Manager to park for a limited time in a designated area (i.e., back of Clubhouse Parking Lot, North Gate Tennis/Pickleball Lot if not in use.) If you desire to store your vehicle long-term, spaces may be available at the Campground storage area. Please check with the Association Office.
If I don’t want a decal for my car, is there something else I can do?
Key Cards are available after you register as an owner or tenant in Member Services; these can be swiped at the reader in the Member lanes at either Gate. Go to Member Services during regular business hours (M-F, 9 a.m. to 5 p.m.) and staff will take your picture and process your Key Card. Please note there is a limit of four (4) either Key Card(s) and/or Decals available free per Lot.
Who can have a decal on their car or a security access card?
Property owners and their authorized household members, tenants and their authorized household members.