GENERAL MANAGER’S
REPORT TO THE BOARD
June 24, 2008
ADMINISTRATION/FINANCE
1. The aged receivables of Lake Wildwood Members’ accounts at May 31, 2008 compared with the same date last year are shown below:
|
Days Outstanding |
Total |
|||||
|
Current |
31-60 |
61-90 |
91-120 |
Over 120 |
Receivables |
|
|
May. ‘07 |
$18,255 |
$2,592 |
$14,989 |
$1,866 |
$58,807 |
$96,509 |
|
May. ‘08 |
$449 |
-$5,407 |
-$798 |
$1,614 |
$146,982 |
$142,840 |
Total member receivables, at $142,840 are up by $46,331 over May of last year. Although many homes in Lake Wildwood are still in foreclosure, we are hoping that the 2008/09 fiscal year will see an improvement in the real estate market.
2. May is always the beginning of “assessment season” here at Lake Wildwood. Invoices for the FY 08/09 assessment were sent out by the end of April to the owners of all 2,841 lots. Of those, 63% had been paid in full or were approved for quarterly payments by the end of May, compared with 58% at the end of May last year.
3. Verification letters were prepared at the request of our independent auditors and sent to them for mailing to verify our bank balances and outstanding notes receivable as required by their annual audit procedures.
4. Legal expenditures to date for our suit against the Wildwood Ridge development for non-payment of their share of lake maintenance expenses total $2,735. The development currently owes Lake Wildwood over $23,000 for their share of expenses for FY 2005/06 and 2006/07. After June’s audit of FY 2007/08, this amount will increase significantly.
5. We continue to make changes to the Members’ accounts part of our new software. It is important to make these changes during the assessment period because this is when we experience the most activity and can identify the areas needing correction more quickly.
6. Notary service will again be available in the Administration Office beginning Tuesday, June 17, 9:00 to 11:00 a.m. and 2:00 to 4:00 p.m., Monday through Friday (except holidays). An article was placed in our weekly Bits & Pieces publication offering this service to LWA Members in good standing although not to their extended family members, houseguests, friends, tenants, etc. The amenity service is available for use on Members’ personal documents, not on business transactions.
7. At 9:30 p.m. on June 12, 2008 a fire broke out in the Clubhouse’s liquor storage room. This room is located immediately inside the breezeway door of the Clubhouse. The Penn Valley Fire Department responded to the fire, and fortunately Clubhouse staff was still on board when the fire was noticed. If the fire started later in the night after Clubhouse personnel had departed, we may have lost the entire Clubhouse as well as the Administration building. Three Clubhouse employees, Max Roberts, Susan Lima and Chris Dale did an excellent job reacting to the fire before it could spread. It appears the fire was caused by an electrical problem. Our tapes clearly show when and where the fire started.
The damage was limited to the liquor room, and fortunately the fire was stopped before liquor bottles could become hot enough to explode, thus rapidly expanding the fire throughout the entire Clubhouse and Administration building.
The exact cause of this fire is presently unknown and may never be known.
Thanks to the efforts of Pierre Chatelain and his Clubhouse staff, a Public Works Department employee, Terry Philbin, and other Association employees, the Clubhouse and liquor room were operational again by 5:00 p.m. the following day.
8. Steve Moyer and the Design Review Group have expended an extensive amount of hours working with the architect and County personnel with the objective of obtaining a final permit that will allow construction of our expanded community center to begin. Hopefully, construction will underway in the very near future.
9. For the past several years, AIG Insurance offered the best quote for the Association’s package policy thru ResortGuard. This year, however, Fireman’s Fund has now taken the lead in offering similar coverage, but at a much better price. We received quotes that ranged from $175,485 - $198,814 from three carriers. When all is said and done, our insurance premium for FY 2008/09 is $175,485.
CLUBHOUSE
1. The Clubhouse served 2,132 lunch/breakfast meals, 1,303 dinner meals, and 1,884 guests during Banquets.
|
BREAKFAST |
LUNCH |
DINNER |
|||||||||
|
2005-06 |
2006-07 |
2007-08 |
2005-06 |
2006-07 |
2007-08 |
2005-06 |
2006-07 |
2007-08 |
|||
|
MAY |
683 |
--- |
--- |
1,703 |
2,629 |
2,132 |
983 |
1,361 |
1,303 |
||
|
JUNE |
976 |
779 |
858 |
1,947 |
1,719 |
1,641 |
1,379 |
1,185 |
1,362 |
||
|
JULY |
1,009 |
930 |
848 |
1,852 |
1,690 |
1,671 |
1,737 |
1,116 |
1,146 |
||
|
AUG |
910 |
929 |
739 |
1,983 |
1,699 |
1,176 |
1,222 |
1,248 |
1,176 |
||
|
SEPT |
861 |
759 |
716 |
1,497 |
1,357 |
1,617 |
1,302 |
976 |
1,119 |
||
|
OCT |
840 |
728 |
642 |
1,535 |
1,666 |
1,462 |
1,104 |
952 |
1,004 |
||
|
NOV |
773 |
772 |
692 |
1,270 |
1,543 |
1,619 |
1,198 |
752 |
957 |
||
|
DEC |
876 |
798 |
744 |
1,688 |
1,200 |
1,352 |
1,242 |
986 |
969 |
|
JAN |
414 |
461 |
390 |
730 |
765 |
795 |
632 |
691 |
629 |
|
FEB |
632 |
610 |
486 |
1,151 |
1,219 |
1,058 |
985 |
1,071 |
920 |
|
MAR |
641 |
604 |
-- |
1,253 |
1,420 |
2,067 |
1,168 |
1,512 |
818 |
|
APR |
733 |
--- |
--- |
1,716 |
2,310 |
1,920 |
1,121 |
1,141 |
807 |
2. The Clubhouse served 310 guests during the Mother’s Day Champagne Brunch. Guests enjoyed the selection and amount of food offerings. On Father’s Day, June 15, we served 115 barbeque dinners.
3. The Lounge is averaging 120 tacos sold on $1 Taco Night on Mondays.
4. The local economy continues to be in a down turn. The following comment is taken from an article published in May 2008: “Given ongoing pressures from heightened commodity costs and weaker consumer discretionary spending, several high yield and low investment grade food and restaurant companies are experiencing declines in profitability and cash flow. “
5. In order to address a need for lower-priced items, the Supper Menu was launched in May priced at $11.95. Guests have given mixed feedback with comments that the food offerings are “too fried.” The selection will be changed in June with the change in season. The new Supper Menu is served on Tuesday, Wednesday, Friday, and Saturday nights. 235 Supper meals were served in the month of May. Here are a few comments received: “Wonderful presentation of food. Just the right serving size. Prices were very reasonable on the Spring Supper Menu.” “Beer Battered Prawns – Excellent! Tortellini – Excellent!” “New Menu was great! Thank you! Thank you! Thank you! We’ll be back often!”
6. With the changes of hours and offerings, the Clubhouse published a summary of the Clubhouse hours and selection with the hope that this will end up on our Members’ refrigerators. The summary has been well received.
7. The Clubhouse served meals during the Women’s Invitational for about 230 guests over two days including lunches and dinner. The feedback was very positive, as one organizer mentioned that “this was the best Women’s Invitational” she had experienced.
8. To accommodate for the large volume of golf players during Tuesday and Thursday lunches, the Clubhouse has introduced a Salad Bar for $6.95. The salad bar includes two protein items (ham/chicken/turkey and tuna) with cottage cheese. The addition is appreciated by the lunch guests and wait staff.
9. Drink specials and complimentary appetizers were served in the Lounge from 2:00 to 4:00 p.m. on June 7th to cheer “Big Brown Go for the Triple Crown”! Oh well, a horse can’t win every time.
ENVIRONMENTAL MANAGEMENT
1. During May 13, 2008 through June 12, 2008, the Environmental Management Office issued thirty-one (31) Notice of Violation Warnings; twenty-six (26) violations were abated. There was no Notice of Violation Citation issued during this time period.
2. Twelve (12) Pre-Escrow Realty Inspections were requested and performed during this time period with one (1) discrepancy observed. No Transfer Inspections, which are made after the close of escrow, were performed during this reporting period.
3. Eighty-three (83) field inspections which include, but are not limited to, additions, docks, tree removal requests, preliminary and final inspections for improvements, variance prelim & finals, special projects and department requests, were completed.
4. Fifteen (15) proposed improvement plans were reviewed during this time period. Twelve (12) of these plans were approved and fees collected. No new home plans received final approval during this reporting period. Presently, ninety-nine (99) vacant Member lots remain, with seven (7) being golf course lots and sixteen (16) abutting the lake.
5. There are currently two thousand eight hundred forty-one (2,841) assessed lots with three hundred thirty-eight (338) being golf course and three hundred ten (310) abutting the lake.
6. Lake Wildwood’s contractor; Western Land Renovators, has begun weed abatement on
the Association’s properties. All properties within Lake Wildwood must be cleared of
weeds and slash by June 23rd.
GOLF ACTIVITIES & GOLF MAINTENANCE
The following events occurred, or will occur, on the golf course during this period:
1. The Ladies Invitational was held May 28-30. The ladies had a wonderful time at Lake Wildwood over the three days.
2. The Men’s Invitational was June 19-21. The Pro Shop worked hard to assure the men had the same enjoyment as the ladies did.
3. Lake Wildwood’s Junior Golf Program will begin on June 25th. We are expecting over 60 juniors to attend. We will be teaching golf skills along with course etiquette.
4. June 1, 2008 has arrived and the new two-tiered annual fee structure has begun. The Pro Shop is monitoring tee times to assure everyone that plays is either on an annual or is paying a daily fee. The golf course has four marshals who monitor the golf course in the evening checking on cart decals and also that fees were paid before golfing.
5. Staff has completed the course’s annual insecticide application for control of white grubs. Future breaks in the control of this pest will be handled with a different material.
6. The forward tee constructed on hole #15 is maturing as expected. There is still a possibility that this tee could be ready for service by the end of July. Seeding of the tee on Hole #7 was postponed due to a spell of hot weather and workload issues. It is our goal to have this tee seeded by the end of June.
7. Staff has begun its annual summertime syringing of the greens. Greens #10 - #18 are scheduled to syringe at 2:00 p.m. and greens #1 - #9 are scheduled to syringe at 2:30 p.m. This process will continue daily as long as the temperatures are in excess of 90o F.
PUBLIC WORKS
1. The Public Works Department is replacing the siding and roof of the dormers on the Pro Shop roof. The old existing siding was cedar shingles which the woodpeckers used to store their acorns. Public Works employees removed two five gallon buckets of acorns stored in and behind the shingles.
2. The Public Works Department has relocated all the utilities, except Comcast cable, around the new building site at the Recreation Center. Comcast is scheduled to relocate their cable on June 27th.
3. Public Works employees replaced the siding on the south side of the golf training building. The old siding had dry-rot and was delaminating.
4. B. P. Landscaping has completed the Hideaway Park landscaping project. We are exploring the feasibility of hydro-seeding the bare areas.
5. The Public Works Department is continuing their annual roadside tree-trimming program. They will be trimming trees throughout the Association that have encroached into the road right-of-ways.
6. We have been experiencing some major clarity problems at the pool. We have secured the services of a professional pool operator to evaluate the pool operations on Wednesday, June 25th.
7. We picked up the following dead animals during the month of May: 6 deer, 1 cat, 1 goose, and 5 squirrels.
RECREATION
1. SNACK SHACK & BOAT RENTALS: The snack shack is now open for snacks, drinks, and paddle boat rentals. The Oasis Snack Shack is open Sunday through Saturday from 1:30 – 5:00 p.m. Stop by to check out our menu!
2. JOB BULLETIN: If you are interested in having your lawn mowed, yard cleared, or flowers planted, please contact the Recreation Department for a list of workers interested in performing this type of work. Additionally, if you are a youth that is interested in performing the above tasks and/or babysitting, please call the Recreation Department in order to put your name on the Job Bulletin at 432-3260.
3. POOL: The pool status is evaluated on a daily basis. Pool schedules can be picked up in the Recreation Office and in the Administration Office, as well as at the pool. Come take a dip, participate in a water aerobics class, or swim laps in our very popular pool.
4. AEROBIC CLASSES: All of the aerobics classes have been well supported. Tai Chi with Tony and Carle, and Breathworks with Nancy consistently have 10-15 participants in their classes. The cost of each class is $3.00, and aerobics schedules may be picked up in the Rec. Dept. Thank you to all of our instructors for providing such a great workout to the participants!
5. GAS DOCK: The gas dock is now open everyday, 8:00 a.m. to 8:00 p.m. Currently the gas price is $4.85 per gallon. It is anyone’s guess just how high this price will go just so we can cover the cost of providing this amenity.
6. SUMMER ACTIVITIES: Lake Wildwood residents are encouraged to pick up the new Summer Activity Guide which has all the pool schedules; swim team and swim lessons information, as well as day camp information; and various summer events. This guide can be pick-up in the Administration Office and in the Recreation Department Office.
7. RIVERCATS OUTING: On June 13th, The Recreation Department took a group of individuals to Sacramento to cheer on the River Cats Baseball Team as they played against the Tacoma Rainiers.
8. SWIM MEET: On Saturday, June 21st, the pool was closed from 8:00 a.m. to 4:00 p.m. for a Swim Meet. The Water Otters took on the Grass Valley Orcas for their home opener of the season.
9. FLICK ‘N FLOAT: The Recreation Department has a couple of movies planned for the summer. The first Flick ‘n Float scheduled for Saturday, June 21st, was cancelled due to the fact that the pool was closed early for clarity and weather issues. The next Flick ‘n Float movie will be on July 19th and will begin at 8:30 p.m. The Snack Shack will be open for sales during this event.
10. DAY CAMP and SWIM LESSONS: Enrollment for Swim Lessons and Day Camp is still taking place. The first session of swim lessons is full, but there are still spaces available in the second and third sessions!
SECURITY
1. This month we have seen a considerable increase in activity than was reported in the May report. There continues to be an increase in several categories. These include disturbances, vandalisms, disturbances, barking dogs and loose dogs. It is felt juveniles are responsible for the majority of the vandalisms as they began increasing when schools had minimum days and school was let out for the summer. During this period we were staffed with two (2) patrol officers during the evening and early morning hours on Friday and Saturday. As the activity increased, we increased staffing when it was available.
2. There was one (1) vehicle burglary. A vehicle window was broken and a suspect entered the vehicle and removed an iPod and approximately $200. The suspect was later identified by security personnel. NCSO was contacted and partial recovery of the stolen property was made. The suspect was issued a citation for burglary.
3. There was one (1) attempted suicide. A resident took 200 Librium pills. Our assistance was requested by NCSO.
4. Three (3) juvenile subjects were illegally on the golf course during the hours of play. One subject picked up a golfer’s ball. He then created a disturbance and mooned the golf party. Three (3) NOV’S were issued.
5. We continue to recruit to obtain necessary staffing levels for the summer.
6. Boat patrol training was completed for three (3) officers. One (1) boat patrol volunteer rode with our boat officer on Memorial Day.
7. Testing and training continues using the Department training program.
8. Work has begun on the July 4, 2008 event. A letter was sent to NCSO requesting their assistance on the lake. They will have a boat on the lake for the parade and the fireworks. A letter was sent to CHP requesting assistance with traffic control on Pleasant Valley Road. A contract has been received and signed.
9. Two boat volunteer applications have been received.
In addition to the above, the following incidents have occurred (5/20/07 through 6/22/08):
(9) Nine medical aid calls.
(1) One theft of meat from garage.
(20) Twenty barking dog incidents with Notices of Violations issued.
(10) Ten loose dog violations with Notice of Violations issued.
(2) Two dog in the park violations with Notices of Violation issued.
(1) One employee harassment violation. A Notice of Violation was issued.
(3) Three subjects in a park after it was closed. Three (3) Notices of Violations were issued.
(1) One attempted burglary where garage door panels were pried open.
(6) Six disturbing the peace violations with five (5) Notices of Violations issued.
(6) Six Vandalisms. Two (2) incidents involved what appear to be juvenile writings on the shower wall at the Recreation Center and the bathroom at Vista Park. One (1) subject was observed on camera spinning donuts at Meadow Park. One (1) incident where catsup and mayonnaise were placed on and in a mailbox. One (1) incident of a house egging. One (1) incident of a mailbox damaged.
(2) One minor injury accident behind the Clubhouse in which a lady backed a golf cart into a pedestrian. One incident in which a vehicle backed into a bench.
(1) One non-injury traffic collision where the driver fell asleep and ran off the road.
(5) Five miscellaneous vehicle code violations: two (2) exhibitions of speed involving the spinning of the vehicle’s tires; one (1) driving over double yellow lines; one (1) involving a parent allowing an unlicensed minor to drive; one (1) driving without a license; one (1) driving the wrong way against traffic; Notices of Violation were issued on all violations.
(2) Two parking in handicap spaces. Notices of Violation were issued.
(2) Two parking outside a designated space violations.
(2) Two stop sign violations.
(301) Three hundred one speed violations with Notices of Violation issued.
(31) Thirty-one boat registration violations.
6/24/2008 9:52 AM